Refund policy

Return and Refund Policy

Thank you for shopping at Primal Basics. We take pride in our high-quality beef tallow products. Please read this policy carefully before making a purchase.

No Returns

Due to sanitary reasons and the nature of our products, we do not accept returns or exchanges. All sales are final. We encourage our customers to carefully review their order before completing the purchase.

30-Day Money-Back Guarantee

Your satisfaction matters to us. If for any reason you’re not completely satisfied with your purchase, you’re eligible for a full refund within 30 days of delivery—no returns required.
To request a refund, please contact us at info@theprimalbasics.com within 30 days of receiving your order. Include your order number and a brief explanation of your experience so our team can process your refund promptly.

Skin Sensitivity

Before using our products, we recommend performing a patch test to ensure compatibility with your skin.

Contact Us

If you have any questions about our policy or your order, please contact us at info@theprimalbasics.com