Shipping policy
At Primal Basics, we’re committed to delivering high-quality skincare products to your door as efficiently as possible. Please read our shipping policy below for details on delivery times, shipping costs, and processing.
📦 Fulfillment
We use Amazon Multi-Channel Fulfillment (MCF) to process and ship all orders. This means your order is handled with Amazon's reliability and speed, even when you order directly from our website.
🚚 Shipping Methods & Delivery Time
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Standard Shipping (Free on orders over 40): Estimated delivery is 3 business days
Note: Delivery times are estimates and may vary due to high order volumes, weather conditions, or carrier delays.
💲 Shipping Costs
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Free shipping on all U.S. orders over $40
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For orders under $40, shipping costs will be calculated at checkout based on your location
🌎 Shipping Locations
We currently ship to all U.S. states and territories. International shipping is not available at this time.
📬 Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
📧 Questions?
If you have any questions about your order or shipping status, please email us at info@theprimalbasics.com. We're happy to help!